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A launched website needs someone watching it. Three tiers of ongoing care, from monitoring-only to fully managed, so the level of attention matches what your site actually does for your business. Month to month, cancel anytime.
Any business with a live website. Essential fits a brochure site that mostly needs to stay online and secure. Care fits a site that changes a little every month. Managed fits a business whose website is a working part of the operation and cannot wait two days for an answer.
Uptime monitoring with immediate response, automated backups with tested restores, software updates and security patches, performance monitoring, and a quarterly Pathlight re-scan so you can watch your site's health over time. No content changes; this tier is for a site that needs to stay healthy, not one that changes.
Everything in Essential, plus one hour of content or layout changes every month (text, images, small sections) and a 48-hour response window on requests. This is the tier for a business whose site changes a little every month: seasonal offers, new photos, updated hours, a fresh testimonial.
Everything in Care, with three hours of changes every month, same-day priority response, a monthly measured report on traffic and search standing, and email deliverability monitoring so your invoices and quotes keep landing in inboxes instead of spam. This is for a business whose website is part of the operation, not a brochure beside it.