Canopy showcase, fictional data · return to /work/canopy
Canopyby DBJ TechnologiesBook a call
The phone

Operator, the phone screen

The business line, answered before your phone makes a sound. Known numbers ring straight through and never hear a thing. Everybody else proves they are a person, says who they are and what they want, and arrives with a one-line summary whispered to you as the call connects. Every call is logged with its transcript and what it actually cost.

Calls, 30d

168

Screened out

121

Reached you

47

Carrier spend, 30d

$4.86

What every inbound call walks

Blocking spam callers one at a time never converges, because a dialer spoofs a fresh caller ID every time and every block you place lands on a number that no longer exists. So the default is inverted: an unknown caller has to prove they are a person with a reason before your phone makes a sound.

  1. Allow list

    Rings straight through. No greeting, no screen. That silence is the point.

  2. Block list

    Busy signal. The call is never answered, so it costs nothing.

  3. Spoken screen

    Everyone else presses a named digit. A dialer is playing a recording, not listening to one, so it cannot pass. One retry, because a person can fumble a keypad.

  4. AI intake

    Callers who pass are asked for a name, a company, and a reason.

  5. Transfer or message

    Transfer with a whispered one-line summary, or a recorded message with its transcription, both filed on the call.

Every call, logged

34 · 12
CallerReasonOutcomeDurationCostWhen

(972) 555-0142

Marisol Vega

Roof leak after last night's storm, wants someone out todayTransferred

recording

4m 12s$0.03452m ago

(214) 555-0188

Renata Aguirre, Summit Auto Glass

never got that farRang through7m 48s$0.0622h ago

(469) 555-0113

Colt Brennan

Asking whether the estimate covers the detached garageMessage

recording

1m 36s$0.0145h ago

(888) 555-0100

unknown

never got that farScreened out0m 9s$0.0026h ago

(877) 555-0164

unknown

never got that farBlocked0m 0s--8h ago

(903) 555-0177

Dana Whitfield

Confirming Thursday's gutter install windowTransferred2m 05s$0.0181d ago

Each call carries what the carrier actually billed for it, read back after the call settles. That is the real figure, not an estimate off a rate table, and it covers the call minutes only.

One call, expanded

(972) 555-0142

Whispered to you before the call connected

Marisol Vega, roof leak after last night's storm, wants someone out today.

Transcript

  1. CanopyThanks for calling. To reach a person, press four.
  2. Caller[pressed 4]
  3. CanopyGot it. Who am I speaking with, and what is this about?
  4. CallerMarisol Vega. I have water coming through the ceiling in the back bedroom, it started in the storm last night.
  5. CanopyUnderstood. Connecting you now.
Block this numberAlways ring throughAdd as a contact

Nothing auto-blocks. No rule is ever written without your click, because a wrong block silently drops a real client and they get no signal it happened.

If this is switched off, or if anything in it fails, calls forward straight through to your cell unscreened. A broken screen behaves exactly like not having one. It can never eat a call.